Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you use our algorithmic trading platform, we collect and process various types of data to provide our services effectively:
- Account information (name, email, contact details)
- Trading preferences and strategy configurations
- API keys and trading permissions (securely encrypted)
- Trading history and performance metrics
- Payment and billing information
SECTION 2 - DATA SECURITY
We implement robust security measures to protect your data:
- End-to-end encryption for all sensitive data
- Secure storage of API keys and credentials
- Regular security audits and penetration testing
- Multi-factor authentication options
- Real-time monitoring for suspicious activities
SECTION 3 - DATA USAGE
Your data is used for the following purposes:
- Executing and managing trading strategies
- Performance analysis and reporting
- Platform optimization and improvement
- Regulatory compliance and reporting
- Customer support and communication
SECTION 4 - THIRD-PARTY SERVICES
We may share data with trusted third parties:
- Exchange platforms for trade execution
- Payment processors for transactions
- Analytics providers for platform improvement
- Cloud service providers for data storage
SECTION 5 - USER RIGHTS
You have the following rights regarding your data:
- Access your personal and trading data
- Request data correction or deletion
- Export your trading history
- Opt-out of non-essential data collection
- Withdraw consent for data processing
SECTION 6 - DATA RETENTION
We retain your data according to these principles:
- Account data: Until account deletion
- Trading history: Minimum 5 years (regulatory requirement)
- Payment information: As required by law
- Communication records: 2 years
SECTION 7 - COOKIES AND TRACKING
We use cookies and similar technologies to:
- Maintain secure login sessions
- Remember trading preferences
- Analyze platform usage patterns
- Improve user experience
Contact Information
For privacy-related inquiries, contact us at support@proalgotrader.com
Last updated: February 2024